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Team

The Team screen is where you manage who can access the portal, what they can do, and the roles that define those permissions.

Where to find it: Team → Team

It has two tabs — Members and Roles & Permissions — plus an Invite action.


Members

The Members tab lists everyone with access to this organisation:

Column What it shows
Name The member's name
Email Their login email
Role The role assigned to them
Scope The level their access applies at (e.g. Org)
Status Invited (invite sent, not yet accepted) or Active (account in use)

Inherited Users

Below the members list, Inherited Users shows people who have access through a higher-level scope assignment (for example a Management Group). These are read-only here — the Granted At column tells you where the access comes from, and you manage it at that higher level, not on this screen.


Roles & Permissions

The Roles & Permissions tab is where you create and manage custom roles — named permission sets you assign to users.

Column What it shows
Role The role name
Permissions How many permissions the role grants
Granted Access Where/how the role is applied
Actions Edit or delete the role

Create a role

  1. Click New role.
  2. Give the role a name and choose its permissions from the resource-grouped matrix (Order, Organisation, Site, Menu, Product, Transaction, User, and more).
  3. Save the role.

You can then assign the role when inviting a user or editing a member.

One role, two uses: the roles you define here govern both portal access (Members and Invites) and, where applicable, POS function authority (gating actions on the terminal).


Invite a member

Click Invite to open the Invite Team Member panel.

Field Required What it's for
Email Yes The email address to invite
Scope The organisation the invite applies to (you can only invite within the organisation you're currently in)
Role Yes The role the new member will have

Click Send Invite. Track outstanding invites on the Invites page.