Ebet X ImPOS integration 

 1. Overview

eBet is a gaming platform that provides gaming machines to venues across Australia. Patrons can earn loyalty points through gaming activity and redeem them at the POS for eligible food, beverages and other benefits.

The eBet integration with Impos allows venues to recognise members at the POS, check their points balance, accrue and redeem points, and apply membership benefits.

The integration also supports membership tiers, allowing eBet tiers to be mapped to Impos Card Types with different pricing, discounts and loyalty benefits. 

2. Purpose

The eBet and Impos integration allows patrons to identify themselves at the Point of Sale using their eBet member card.

Members can use their membership to:

• Check their current eBet points balance.

• Redeem points towards purchases.

• Earn points when making purchases using cash or card.

• Receive discounts and other benefits associated with their membership tier. 

 3. System Requirements

The following are required to use the eBet integration:

• Impos version 6.61 or later

• Active internet connection

• MSR or Barcode Scanner 

4. Front Office Workflow

The typical workflow for an eBet member transaction is:

Step 1 – Identify the Member

Scan the member's eBet card at the POS.

Step 2 – Retrieve Member Information

Impos checks the member and retrieves the latest available information from eBet.

Step 3 – Determine Membership Tier

If tiering is configured, Impos identifies the member's current eBet tier and assigns the corresponding Impos Card Type.

Step 4 – Apply Benefits

The Card Type determines the applicable: • Pricing • Discounts • Point accrual rules • Other membership benefits

Step 5 – Complete the Purchase

The member can either: • Pay normally and accrue points, or • Use their available points through Member Payment.

Step 6 – Update Points

The relevant transaction information is sent to eBet and the member's points balance is updated. 

5. Membership Setup

eBet uses the membership model in Impos. By default, members retrieved from eBet are assigned to the eBet Card Type in Impos if membership tiering is not configured in eBet.

If membership tiering is implemented in eBet, Impos can also support and map the different membership tiers accordingly 

eBet membership can include different loyalty tiers. For example:

• Bronze

• Silver

• Gold

Each tier can have different benefits.

Impos supports mapping these eBet membership tiers to separate Impos Card Types. This allows the venue to configure different pricing, discounts, point accrual rates and other benefits for each tier. 
Example:

When a card is scanned and member recognised, Impos retrieves their current membership tier from eBet and assigns the member to the corresponding Impos Card Type.

This ensures the correct benefits are applied at the POS.

6. Configuring Membership Tiers in Impos Back Office

Step 1: Open Card Type Setup

1. Open Impos Back Office.

2. Navigate to Card Type Setup.

Step 2: Create a Card Type for Each eBet Tier 

Create an Impos Card Type for each membership tier used by eBet.

The Card Type name should match the corresponding eBet tier.

For example: 

• Gold

• Silver

• Bronze 

 Integration Partner

Set the Integration Partner to eBet

This identifies the Card Type as being associated with the eBet membership system.

External Card ID

Enter the corresponding eBet tier ID in the External Card ID field.

The External Card ID allows Impos to match the eBet membership tier with the appropriate Impos Card Type.

Example:

 The exact tier IDs should be obtained from the eBet configuration for the venue.

 7. Configuring Tier Benefits

Once the Card Types have been created, configure the benefits that should apply to each membership tier 

 Depending on the venue's requirements, these may include:

•  Pricing rules

• Discounts

• Point accrual rates

•  Point redemption rates

Each Card Type can be configured independently, allowing different benefits to be provided to different membership tiers.

For example, a Gold member could receive a higher discount or different point accrual rate than a Bronze member. 

 8. Automatic Card Type Creation

If an eBet membership tier is received by Impos and there is no matching Card Type configured, Impos can automatically create a Card Type for that tier.

This may occur when:

• A new membership tier is introduced in eBet.

• A tier has not yet been configured in Impos.

• A new tier is received for the first time.

Once the Card Type has been created, it can be reviewed and configured in: 

 Back Office → Card Type Setup

The venue can then configure the appropriate:

• Discounts

• Pricing rules

•  Point accrual settings

•  Point redemption settings

• Other membership benefits 
  
  

9. Assigning a Member to a Check

Once an eBet member has been recognised, the member can be assigned to the 
current check in Impos.

The member's Card Type and associated benefits will be applied to the transaction.
The member can then use their points through the Member Payment function, where 
applicable.

10. Point Accrual

When an eBet member is assigned to a check and the check is completed, Impos sends 
the relevant transaction information to eBet.
This includes:
• Total transaction spend
• Relevant member information
eBet then processes the transaction and calculates the points earned by the member.

11.  Point Accrual Rate

The number of points earned is determined by the member's Card Type configuration in 
ebet as well as Impos.

The configured $ to Points ratio determines how spending is converted into points.
For example, if the configured ratio is:

$1 spent = 1 point

A $50 eligible purchase would result in 50 points being accrued.
After a successful accrual, Impos updates the member's local points balance.

12. Point Redemption

Members can redeem their eBet points towards purchases using the Member Payment
function.

Before processing the payment, Impos checks the member's current points balance to 
ensure there are sufficient points available.

13. Partial Payments

Members can use points to pay for part of a transaction and pay the remaining balance 
using another payment method, where supported.

For example:

• Total check: $50
• Points redemption: $30
• Remaining balance: $20

The member can redeem the required points and pay the remaining $20 using another 
payment method.

14. Refunds and Voided Member Payments

If a Member Payment made using eBet points is subsequently voided, Impos performs 
the appropriate point adjustment with eBet.

The points associated with the voided redemption are returned to the member's 
available balance.

This ensures that the member's points balance remains consistent with the completed 
transactions.